talkingtelecom (Pty) Ltd, as a major force in the telecommunications industry was established in 2005 after merging with a successful least cost routing company, Definity Telecommunications Service Provider (Pty) Ltd. and a large PABX vendor, Voice IT (Pty) Ltd.
The Directors of talkingtelecom have a combined experience of fifteen active years in the telecommunication industry. The staff have been carefully selected for their highly trained experience in telephony solutions.
Experienced talkingtelecom account managers provide end to end solutions of voice and data traffic with superior quality of service.
talkingtelecom's PABX solution has expanded rapidly with 40 representatives nationally. The solution utilises analogue, ISDN, and CDMA interfaces, which are installed onto the PABX at the customer’s location with mainframe Next Generation Network gateways located throughout South Africa. talkingtelecom is a true complete service provider, with agreements with Telkom, Neotel, Vodacom, MTN, Cell C and a fully functional LMO/1 license from ICASA with License number LMO/1-338
talkingtelecom's international associates who include global carriers provide the most advanced and up to date technology, which differentiates it from traditional voice solution companies. talkingtelecom's gateway switch is co-located in New York, hosted by one of the largest and foremost international telecommunications carriers. talkingtelecom's switch enables end-to-end management from origination to destination.
talkingtelecom's national target client base has been focussed from the SME sector to large corporate. Its national client base includes petroleum, hospitality, banking, retail and export corporations.
talkingtelecom is one of the only companies in South Africa to have two platinum PABX partner statuses: namely Samsung and NEC, with Samsung being the largest private PABX Vendor in South Africa and NEC being the largest PABX distributor in the world. talkingtelecom provides analogue, digital and CDMA solutions to the SOHO, SME, call centre and large corporate market.
talkingtelecom provides services in Gauteng, the Western Cape and Kwa-Zulu Natal with satellite offices in the Eastern Cape and Namibia. talkingtelecom has recently launched services in Sub-Saharan Africa for clients with infrastructure in neighbouring countries.
talkingtelecom’s partners and alliances include PABX suppliers, ISP leaders, IVR solutions providers, VOIP suppliers and Wimax providers.
talkingtelecom has call centre support facilities dedicated to each main region by means of the
086 123 TALK.
talkingtelecom is the fastest growing PABX provider in South Africa with response times of 2-3 hours. Other services include, leasing and rental services, call centre and site project management, SMS platforms, voice call logging and site installation and maintenance.
talkingtelecom has direct agreements with all the major banking institutions to complete our turnkey service solution. This ensures that every customer has complete peace of mind with talking telecom, which follows all the Financial Services Board’s rules and guidelines.
The talkingtelecom team is, and will continue to be one of the leading players in the telecommunications industry based on our strength:
- A solutions-driven culture based on strong client relationships.
- A world-class platform and global telecoms provider.
- Dedicated GSM, CDMA and fixed line partners
- Disciplined and focused account management team.
- Prudent monitoring of the quality of service which includes ICASA, ISO 9000 and SABS approval
- The most competitive rates structure.
- Dynamic product offerings
talkingtelecom customers include:
ICASA Operation License
