Installing a PABX system in your office can immediately ensure that your telecommunications infrastructure is streamlined and runs smoother with less hassles, headaches and worries.
A PABX (Private Automatic Branch Exchange) is the nerve centre of you business in many respects as it is on the phone that very often a potential customer first encounters your business. How that first call is handled sticks with that potential customer as they decide whether or not your business will be able to successfully satisfy their needs.
A PABX system works by integrating all the lines within your telephone network through to a central point. This instantly streamlines your telephone network and allows you to handle high volumes of calls.
Let’s use the Samsung 7030, which is ideally suited to SMEs, as an example. The Samsung 7030 can be connected to maximum of 8 external lines. This means that your business can handle up to 8 inbound or outbound calls at any one moment. These calls can then be routed through the PABX system to up to 20 internal extensions.
Using hunting lines with your PABX system means that you only need to advertise one inbound business number (not all 8 ) and the PABX system will ensure that the caller gets through every time.
This function alone immediately streamlines your network and allows your receptionist to be more effective in satisfying your caller’s needs by routing them quickly and efficiently to the person with whom they want to speak.
The Samsung 7030 also includes VoIP and wireless technology which can be enabled as and when your business needs it. This additional flexibility means that your business can enjoy an all-in-one solution for voice, data, wireless, fax and modems.
The Samsung range of PABX products all use the same software, hardware connectivity and handsets which means that your solution is completely scalable and can grow at the same pace as your business without necessitating a complete overhaul in your PABX system.
Let Talking Telecoms help you unlock the benefits of the perfect PABX system for your business.: sales@talking.co.za
To find out more contact
086 123 TALK or email sales@talking.co.za
