Samsung Voicemail offers call facilities that allow your staff to leave detailed messages for your clients. Sometimes staff cannot make it to the phone, so with this system you can be sure that your staff get back to your customer with detailed information in front of them.
With the help on on-screen voice instructions or voice prompts on the OfficeServ handset your staff can quickly check their voicemail giving them a headstart to customer questions. They are instantly alerted via a message waiting light to indecate new voicemail messages.
Callers can be routed through different greetings depending on the time of day or day of week the call was made.
As well as standard Voicemail functionality at the touch of a button, users can access a host of other features:
- Create and send messages to a group (sales, support group)
- Record important conversations and even personal reminders
- Remotely access voice messages
- Change automatic greeting based on time and date
- Forward messages direct to mailbox
- Screen calls through answer machine emulation
Contact us to find out more about Personalised Voice Mail
